Executive Strategic Accounts Director - Higher Education

Cengage Group

Jacksonville (FL)

Remote

USD 77,000 - 100,000

Full time

11 days ago

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Job summary

Cengage Group in the United States is seeking a Strategic Account Director within the North America Higher Education Sales Group. This senior, customer‑facing role owns account strategy, forecast accuracy, renewals, and multi‑year growth across CU, EA, and IA models, collaborating with cross‑functional teams.

You will lead complex negotiations with senior leaders, drive revenue growth, manage renewal timelines, and act as a trusted advisor to institutions.

Qualifications

BA or BS degree.
5+ years of successful experience in educational or enterprise‑level sales.
Proven ability to own and complete strategic account plans with long‑term revenue accountability.
Strong background in high‑level negotiations.

Responsibilities

Lead complex contract negotiations with senior‑level academic and administrative leaders.
Own the overall account strategy and forecast for each institution within the assigned territory.
Develop multi‑year growth, retention, and expansion plans aligning with institutional priorities and Cengage objectives.
Strategically identify and capitalize on high‑impact institutional opportunities with customer objectives.
Drive institutional revenue growth and CU renewals by managing renewal timelines and upsell opportunities.