Senior Strategic Accounts Leader — Education

Cengage Group; Philadelphia (Philadelphia County); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage Group is seeking a Strategic Account Director to lead high-impact institutional accounts within the North America Higher Education Sales Group. You will own annual revenue, forecast accuracy, account strategy, and long-term partnerships across CU, EA, and IA programs.

Responsibilities include executive negotiations, multi-year planning, renewal management, and collaboration with cross-functional teams to align institutional goals with Cengage objectives and outcomes.

Qualifications

• BA or BS degree is required.
• 5+ years of successful experience in educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.

Responsibilities

• Lead complex contract negotiations with senior academic and administrative leaders.
• Own the overall account strategy and forecast for each institution in the territory.
• Develop multi-year growth, retention, and expansion plans aligned with institutional priorities.
• Drive renewal timelines and upsell/expansion opportunities in partnership with Solutions Specialists.
• Articulate the value proposition of Cengage products for affordability and student outcomes.

Skills

Strategic account management

Analytical skills

Communication skills

Presentation skills

Negotiation skills

Forecasting and planning

Education

BA or BS degree

Tools

Microsoft Office

Salesforce

Job description

Cengage Group is seeking a Strategic Account Director to lead high-impact institutional accounts within the North America Higher Education Sales Group. You will own annual revenue, forecast accuracy, account strategy, and long-term partnerships across CU, EA, and IA programs.

Responsibilities include executive negotiations, multi-year planning, renewal management, and collaboration with cross-functional teams to align institutional goals with Cengage objectives and outcomes.