Strategic Account Director, Global Facilities

Cushman & Wakefield; Washington (District of Columbia); On-site; USD 221,000 - 260,000; Full time

Benefits offered by this job

Health, vision & dental insurance

Flexible spending & health savings

Retirement savings plans

Life and disability insurance

Paid time off

Job summary

Cushman & Wakefield is seeking a Sr. Account Director to lead strategic client relationships and drive service excellence across multiple geographies and service lines within Global Occupier Services. The role oversees a team of Directors/Sr.

Managers and delivers on contract commitments, revenue growth, and client satisfaction. Responsibilities include strategy development, governance, talent management, and financial performance across Integrated Facility Management, Project & Development

Qualifications

• Bachelor’s degree required.
• Master’s degree or MBA preferred.

Responsibilities

• Understand client goals and align real estate services with objectives.
• Develop and maintain strong client relationships and governance processes.
• Lead and develop account talent, including promotion of diversity and inclusion.
• Manage account P&L, performance, and cross-selling opportunities.
• Ensure delivery excellence and disciplined contract management.

Skills

Leadership

Customer Relationship Management

Technical Skills

Organization Design & Management

Communication

Matrix Organization / Business Partner

Presentation Skills

Business Acumen

Education

Bachelor’s degree

MBA preferred

Tools

None

Job description

Cushman & Wakefield is seeking a Sr. Account Director to lead strategic client relationships and drive service excellence across multiple geographies and service lines within Global Occupier Services. The role oversees a team of Directors/Sr.

Managers and delivers on contract commitments, revenue growth, and client satisfaction. Responsibilities include strategy development, governance, talent management, and financial performance across Integrated Facility Management, Project & Development