Strategic Account Director - Creative & Brand Growth

Story Co; San Francisco (CA); Presencial; USD 130.000 - 165.000; Jornada completa

Descripción de la vacante

Story Co is hiring an Account Director to own client relationships and delivery across brand, strategy, communications, and video work in San Francisco. You’ll be the day-to-day partner clients trust, linking business goals to creative work and ensuring projects run smoothly.

You’ll help build the account team, establish processes, and contribute to pitches as Story grows into a full-service creative agency. This role is on-site in SF.

Formación

• Extensive agency account experience managing complex cross-disciplinary projects.
• Experience owning scopes, budgets, and the commercial health of client accounts.
• Strong presentation, communication, and stakeholder management skills.
• Ability to link business challenges to creative recommendations.
• Proven follow-through on details, deadlines, and commitments.
• Willingness to work full-time on-site in San Francisco.

Responsabilidades

• Lead client relationships and understand each account's business, audience, product, and goals.
• Collaborate with creative, strategy, and production teams to develop and present ideas.
• Own scopes of work, budgets, staffing, and account profitability.
• Manage project status, recaps, next steps, and cross-team communication.
• Coordinate procurement, track invoicing, and payment follow-up.
• Review work before delivery and address client feedback.
• Identify growth opportunities and contribute to pitches and proposals.
• Help build account processes and mentor team members as we grow.

Conocimientos

Account management

Budgeting

Client relationships

Communication

Project management

Stakeholder management

Pitching & proposals

Mentoring

Herramientas

Video production familiarity

Descripción del empleo

Story Co is hiring an Account Director to own client relationships and delivery across brand, strategy, communications, and video work in San Francisco. You’ll be the day-to-day partner clients trust, linking business goals to creative work and ensuring projects run smoothly.

You’ll help build the account team, establish processes, and contribute to pitches as Story grows into a full-service creative agency. This role is on-site in SF.