Strategic Account Director, Creative Agency

Sköna; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Weekly team lunch

Pups welcome in office

Holiday closures

Job summary

Sköna, a small global creative agency with roots in Stockholm and a San Francisco heart, is seeking an Account Director to lead strategic partnerships and drive business growth.

You will guide client conversations, shape marketing and creative strategies, and mentor a cross-functional team of strategists, designers, and producers. This role blends client leadership with financial stewardship, requiring calm under pressure and a passion for collaborative, high-impact work.

Qualifications

• 8–10+ years in marketing, branding, or creative agencies.
• Minimum 5 years in account management / client services.
• 3+ years leading and mentoring teams.
• Proven experience managing large, multi-disciplinary accounts.
• Strong financial acumen with experience owning budgets.
• Strategic thinker with storytelling and executive presentation skills.
• Highly organized with exceptional project management skills.

Responsibilities

• Serve as the strategic partner and primary point of accountability across assigned accounts.
• Develop deep understanding of clients’ business models, audiences, and growth objectives.
• Translate business goals into clear marketing and creative strategies.
• Lead executive-level conversations, presentations, and workshops.
• Provide proactive recommendations rooted in insight and industry best practices.
• Own client satisfaction and relationship health on assigned accounts.
• Oversee on-time, on-budget, high-quality delivery across multiple initiatives.
• Identify organic growth opportunities and contribute to new business.

Skills

Marketing leadership

Account leadership

Client relationship management

Strategic storytelling

Executive-level communication

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Job description

Sköna, a small global creative agency with roots in Stockholm and a San Francisco heart, is seeking an Account Director to lead strategic partnerships and drive business growth.

You will guide client conversations, shape marketing and creative strategies, and mentor a cross-functional team of strategists, designers, and producers. This role blends client leadership with financial stewardship, requiring calm under pressure and a passion for collaborative, high-impact work.