Strategic Account Development Specialist

Shamrock Trading Corporation; Overland Park (KS); Sur place; USD 52 000 - 82 000; Plein temps

Résumé du poste

Shamrock Trading Corporation is seeking a Business Development Representative to onboard, support, and manage RTS Carrier Services accounts in a fast-paced sales environment. You will collaborate with sales teams to set up new business, nurture client relationships, and identify upsell opportunities while ensuring timely delivery of solutions and clear communication with clients.

The role requires a proactive communicator with strong negotiation skills and a customer-focused mindset, plus the

Qualifications

• Bachelor’s degree preferred and/or 2+ years in customer service or account management.

Responsabilités

• Onboard, support and manage new and existing RTS Carrier Services accounts.
• Build and maintain strong client relationships through clear communication.
• Identify upsell and cross-sell opportunities within existing accounts.
• Ensure timely delivery of requests and solutions aligned with client objectives.
• Communicate status of client relationships clearly and on time.
• Assist in strategic planning, product marketing and competitive analysis.
• Refine processes to stay ahead of customers in relevant industries.
• Track metrics for programs and activities.

Connaissances

Customer service

Account management

Negotiation

Communication

Multi-tasking

Formation

Bachelor's degree (preferred)

Outils

Salesforce

Microsoft Office

Description du poste

Shamrock Trading Corporation is seeking a Business Development Representative to onboard, support, and manage RTS Carrier Services accounts in a fast-paced sales environment. You will collaborate with sales teams to set up new business, nurture client relationships, and identify upsell opportunities while ensuring timely delivery of solutions and clear communication with clients.

The role requires a proactive communicator with strong negotiation skills and a customer-focused mindset, plus the