Strategic Account & Campaign Manager

Mainland; Chicago (IL); Sur place; USD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision insurance

Paid time off and holidays

Retirement benefits

Additional benefits and programs

Résumé du poste

Mainland is seeking an experienced Account Manager to build strong client relationships while managing integrated marketing programs across public relations, content, social media and digital marketing. You will translate client goals into clear action plans and ensure work is delivered on time, on brand, and at a high standard.

This role requires proven experience managing clients, projects and deadlines in a marketing, communications, PR or agency environment.

Qualifications

• 2–3+ years of client or account management experience within an agency, marketing, communications or related environment.
• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Business or related field preferred, or equivalent professional experience.
• Experience managing multiple client accounts, projects and competing deadlines.
• Working knowledge of public relations, content marketing, social media and digital marketing.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to maintain quality in a fast-paced environment.
• Ability to work effectively across departments and hold projects accountable to timelines.
• Experience with Google Workspace and Microsoft Office.
• Experience with Accelo or a similar project-management platform is a plus.

Responsabilités

• Manage a portfolio of client accounts and serve as a primary day-to-day client contact.
• Prepare for and lead weekly, biweekly or monthly client meetings, including agendas, strategy discussions, recommendations and follow-up.
• Develop and execute integrated client strategies across PR, content, social and digital marketing based on client scope.
• Serve as the internal project manager across Media Relations, Content, Digital and Creative teams to ensure work is completed on time.
• Maintain a strong understanding of each client's brand, goals and priorities and help ensure deliverables remain aligned with those expectations.
• Assist in monthly planning across PR, content, social and digital initiatives as applicable to each client's scope.
• Communicate proactively with clients and internal teams regarding priorities, deadlines, risks, changes and next steps.
• Identify client needs, challenges and opportunities and work with internal teams to recommend solutions.
• Maintain client projects, tasks, timelines and deliverables within Accelo.
• Manage monthly client reporting and translate results into insights and next steps.
• Maintain strong cross-functional communication and ensure responsibilities and deadlines are clearly understood.
• Take ownership of commitments and follow through to completion.
• Attend client meetings, events and industry functions as needed

Connaissances

Account management

Client relationship management

Communication

Project coordination

Cross-functional collaboration

Attention to detail

Feedback acceptance

Formation

Bachelor's degree in Marketing, Communications, PR, Journalism, Business

Outils

Accelo

Google Workspace

Microsoft Office

Description du poste

Mainland is seeking an experienced Account Manager to build strong client relationships while managing integrated marketing programs across public relations, content, social media and digital marketing. You will translate client goals into clear action plans and ensure work is delivered on time, on brand, and at a high standard.

This role requires proven experience managing clients, projects and deadlines in a marketing, communications, PR or agency environment.