Strategic Account Architect - Corporate Growth & Solutions

WestRock Company; Illinois; On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401k with match

Career with global packaging company

Sustainability, Safety and Inclusion

Job summary

WestRock Company is seeking a Strategic Account Manager to serve as the main contact for corporate accounts and to manage and support their business needs. You will provide differentiated services and strategic value by proactively identifying needs and delivering integrated Smurfit Westrock solutions.

You will maintain a pipeline, develop growth strategies, build new relationships, and lead executive reviews to ensure value delivery and successful negotiations across departments.

Qualifications

• Minimum 5 years in customer service, sales, finance, or equivalent.
• Minimum 5 years managing clients in a customer-facing role.
• Strong strategic thinking and financial analysis capabilities.
• Excellent verbal and written communication for presentations.
• Proven track record of cross-functional collaboration.

Responsibilities

• Serve as main contact for corporate accounts and manage customer needs.
• Maintain a pipeline of opportunities to grow revenue and margin.
• Create growth strategies to drive revenue/volume with corporate customers.
• Identify and build relationships with new customers using a differentiated sales approach.
• Foster relationships across the customer organization through value delivery.
• Anticipate needs, mobilize Smurfit Westrock resources, and deliver holistic solutions.
• Lead business reviews with clients and executives to review value delivery.
• Support special projects and testing with cross-functional coordination.
• Communicate changing customer needs to leadership for alignment.
• Facilitate negotiations and contract discussions with leadership, pricing, and legal.
• Coordinate all work with cross-functional partners to meet customer needs.
• Act as liaison between the customer and the local plant.
• Engage in ongoing training to build capability and knowledge.

Skills

Strategic account management

Relationship management

Sales leadership

Financial analysis

Cross-functional collaboration

Effective communication

Packaging industry experience

Education

High School diploma or GED

Bachelor's degree preferred

Job description

WestRock Company is seeking a Strategic Account Manager to serve as the main contact for corporate accounts and to manage and support their business needs. You will provide differentiated services and strategic value by proactively identifying needs and delivering integrated Smurfit Westrock solutions.

You will maintain a pipeline, develop growth strategies, build new relationships, and lead executive reviews to ensure value delivery and successful negotiations across departments.