Strategic Access & Scheduling Optimizer

Saint Francis Healthcare System; Cape Girardeau (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Saint Francis Healthcare System in Missouri is seeking an Access Optimization Specialist to improve patient access, provider capacity, scheduling efficiency, and digital access across the system.

The role serves as an internal subject matter expert and operational consultant, partnering with clinical departments, IT, and leadership to review provider templates, analyze access performance, identify improvement opportunities, and develop data-driven recommendations that balance patient access with

Qualifications

• Bachelor's degree required in healthcare administration, business administration, health information management, analytics, information systems, nursing, or related field; or equivalent combination of education and experience.
• Three (3) years in healthcare operations, ambulatory operations, patient access, scheduling, practice management, healthcare analytics, or related field.
• Multi-specialty medical group, Epic scheduling functionality, digital scheduling technologies, process improvement, and physician partnership experience preferred.

Responsibilities

• Advances patient access, provider capacity, scheduling efficiency, and digital access across the healthcare system.
• Serves as an internal subject matter expert and operational consultant, partnering with clinical departments, providers, practice leadership, Patient Access, Information Technology, and other stakeholders to evaluate and optimize scheduling templates, appointment workflows, capacity, and digital scheduling opportunities.
• Conducts structured reviews of departments and provider templates, analyzes access and capacity performance, identifies opportunities for improvement, and develops data-driven recommendations that balance patient access, provider productivity, clinical needs, and organizational standards.
• Supports the organization's Access Governance structure by providing analysis, recommendations, performance reporting, and ongoing monitoring of access initiatives.

Education

Bachelor's degree in healthcare administration, business administration, health information management, analytics, information systems, nursing, or related field; or equivalent combination of education and experience

Job description

Saint Francis Healthcare System in Missouri is seeking an Access Optimization Specialist to improve patient access, provider capacity, scheduling efficiency, and digital access across the system.

The role serves as an internal subject matter expert and operational consultant, partnering with clinical departments, IT, and leadership to review provider templates, analyze access performance, identify improvement opportunities, and develop data-driven recommendations that balance patient access with