Storyteller for Safe Streets & Public Spaces (Hybrid)

Toole Design Group; Pittsburgh (Allegheny County); Hybrid; USD 63,000 - 75,000; Full time

Benefits offered by this job

Hybrid schedule with in-office team on

8 paid holidays

16 days PTO accrued annually

Employee-ownership

Benefits package

Job summary

Toole Design Group is seeking a Marketing and Communications Writer to join our Pittsburgh, PA team. You’ll craft newsletters, webpages, video scripts and social content that tell our story and explain complex projects to diverse audiences.

The role blends independent writing with collaboration across planners and engineers on transportation projects nationwide. We value precise, engaging language and a commitment to clear public communication.

Qualifications

• Bachelor's degree in marketing, communications, English, journalism, or similar relevant experience in lieu of a degree
• 4+ years of hands-on experience writing and editing public-facing content
• Experience working within a defined brand and style
• Familiarity with digital marketing tools including email platforms (Mailchimp), social media schedulers (Agorapulse, Meta Business Suite), website platforms (Squarespace, Wordpress), analytics (Google Analytics), and CRM systems.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
• Excellent attention to detail and ability to multi-task
• A collaborative approach to generating strategies and developing creative solutions

Responsibilities

• Write across a variety of formats, from newsletters and webpages to video scripts and social media.
• Plan and produce content that shows who we are and what we do, collaborating with others.
• Work alongside planners and engineers on transportation projects across the country, shaping communications strategy.
• Turn technical ideas into clear, engaging writing for public audiences and decision-makers.

Skills

Writing and editing

Collaborative content strategy

Attention to detail

Education

Bachelor's degree in marketing/communications/English/journalism or relevant experience

Tools

Mailchimp

Agorapulse

Meta Business Suite

Squarespace

Wordpress

Google Analytics

CRM systems

Microsoft Office

Job description

Toole Design Group is seeking a Marketing and Communications Writer to join our Pittsburgh, PA team. You’ll craft newsletters, webpages, video scripts and social content that tell our story and explain complex projects to diverse audiences.

The role blends independent writing with collaboration across planners and engineers on transportation projects nationwide. We value precise, engaging language and a commitment to clear public communication.