Marketing and Communications Writer

Toole Design, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 63,000 - 75,000; Full time

Benefits offered by this job

Hybrid schedule with in-office days (T

8 paid holidays and 16+ days PTO

Employee ownership

Competitive salary and benefits

Job summary

Toole Design, Inc. in Pittsburgh, PA seeks a Marketing and Communications Writer to craft stories across newsletters, webpages, video scripts and social media.

You'll partner with planners and engineers on nationwide transportation projects, turning technical ideas into clear, engaging writing for public audiences and decision-makers, while upholding a consistent brand voice, meeting deadlines, and shaping outreach to diverse communities.

Qualifications

• A bachelor's degree in marketing, communications, English, journalism, or similar relevant experience.
• 4+ years of hands-on experience writing and editing public-facing content.
• Experience working within a defined brand and style.
• Familiarity with digital marketing tools including email platforms (Mailchimp), social media schedulers (Agorapulse, Meta Business Suite), website platforms (Squarespace, Wordpress), analytics (Google Analytics), and CRM systems.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Excellent attention to detail and ability to multi-task.
• A collaborative approach to generating strategies and developing creative solutions.

Responsibilities

• Write across formats: newsletters, webpages, video scripts, and social media.
• Plan and produce content that shows who Toole Design is and what we do.
• Collaborate with planners and engineers on transportation projects nationwide.
• Turn technical ideas into clear, engaging writing for public audiences and decision-makers.
• Ensure every piece is clear, polished, and on message.

Skills

Writing & editing

Brand guidelines

Attention to detail

Multi-tasking

Collaborative mindset

Education

Bachelor's degree in marketing, communications, English, journalism, or similar

Tools

Mailchimp

Agorapulse

Meta Business Suite

Squarespace

Wordpress

Google Analytics

Job description

At Toole Design, we're leading the way in creating safer, more connected communities through sustainable, multimodal transportation design. We're looking for a Marketing and Communications Writer to join our Pittsburgh, PA team-someone who loves finding the right words, whether that's telling our story or helping communities understand the projects that will shape their streets.

Why You'll Love Working Here

We are an employee-owned, purpose-driven team of technical experts and operations professionals who believe streets and public spaces should work for everyone. At Toole Design, you'll work alongside thought leaders and industry experts who are committed to mentoring and helping you grow your expertise. We offer:

• A collaborative, inclusive culture that supports your growth and advancement
• Hybrid schedule with in-office team days (Tuesday-Thursday)
• 8 paid holidays; and at least 16 days of PTO accrued annually
• Competitive salary, excellent benefits, and transportation perks: Benefits and Support
• Projects that truly improve lives through safe, inclusive design rooted in ethics, empathy, and equity
• Employee-ownership, so we all share in the success we build together

What You'll Do

You'll write across a variety of formats, from newsletters and webpages to video scripts and social media. On the corporate side, you'll work collaboratively to plan and produce content that shows who we are and what we do. On client projects, you'll work alongside planners and engineers on transportation projects across the country, shaping communications strategy and turning technical ideas into clear, engaging writing for public audiences and decision-makers. Whatever the task, you'll make sure every piece is clear, polished, and on message.

What You Bring:

• A bachelor's degree in marketing, communications, English, journalism, or similar relevant experience in lieu of a degree
• 4+ years of hands-on experience writing and editing public-facing content
• Experience working within a defined brand and style
• Familiarity with digital marketing tools including email platforms (Mailchimp), social media schedulers (Agorapulse, Meta Business Suite), website platforms (Squarespace, Wordpress), analytics (Google Analytics), and CRM systems.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
• Excellent attention to detail and ability to multi-task
• A collaborative approach to generating strategies and developing creative solutions

We are targeting a salary range of $63,000 to $75,000 for this position.

Questions, assistance or accommodations? Contact [e-mail] or call 301-927-1900, press 5.

At Toole Design, we foster a collaborative culture and welcome people of all backgrounds to help build more inclusive communities. We strongly encourage women and applicants from underrepresented communities - people of color, LGBTQIA+, immigrants, first-generation college students/graduates, those with disabilities and people at all the intersections in between - to apply. We're proud that about half our managers are women and we are committed to diverse leadership that reflects the communities we serve. Toole Design is a woman-owned, equal opportunity employer (EO/AA/VEV/Disabled employer).

At Toole Design, people are at the center of everything we do. We bring this value to our recruitment process and do not use AI, automated filtering algorithms, or bot screening. We believe every candidate deserves a thoughtful review, so every application is read by a member of our team.

For more information about Toole Design, visit our website and follow us on LinkedIn, Instagram, or Facebook.