Store Transformation Leader — Tech-Driven Retail Growth

O'Reilly Auto Parts; Springfield (MO); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive wages

401k starting day one

Medical, dental, vision

Job summary

O’Reilly Auto Parts is seeking a Manager Store Transformation to drive in-store and digital customer experiences, partnering with the Retail Product Team to identify opportunities for transformation. You will guide technology-enabled initiatives, analyze data, and lead cross-functional teams to deliver measurable improvements and ROI.

The role requires 3-5 years in retail ops or innovation, plus strong strategic thinking and executive communication skills.

Qualifications

• Bachelor’s degree in Business Administration, Retail Management, Marketing, or related field – or equivalent business experience.
• 3-5 years of experience in retail operations, project management, or innovation roles
• Strong understanding of retail operations, supply chain, and customer service
• Proficient in data analysis, problem-solving, and strategic thinking.
• Advanced interpersonal and communication skills, capable of effectively engaging with and influencing senior executives and building strong professional relationships.
• Demonstrated success in managing large-scale projects and client relationships.
• A wide degree of creativity and latitude is expected as part of the job performance and will need to rely on judgment and experience to accomplish goals

Responsibilities

• Develop and execute strategies that enhance in-store and digital customer experiences, driving sales and growth.
• In partnership with the Retail Product Team, research industry trends, emerging technologies, and customer behavior to identify opportunities for in-store, operational transformation.
• Stay abreast of external developments to identify opportunities and threats.
• Leverage the Retail Product Team to design how technology-based solutions should enable business transformation and growth.
• Prepare and communicate recommendations regarding current retail customer opportunities to align with senior leadership.
• Utilize data analytics to track the impact of innovations on sales, customer satisfaction, and operational efficiency.
• Engage with field leaders and store teams to drive change across the store network.
• Partner cross-functionally to design, execute, and evaluate proof of concept programs for new retail technologies, processes, and services.
• Gather data from customers and store teams to measure success of initiatives.
• Evaluate and manage relationships with external vendors supporting innovation efforts.
• Manage budgets for transformation projects, ensuring ROI.
• Assess and integrate automation technologies to enhance efficiency.
• Support e-commerce strategies to complement in-store sales.
• Manage and track requirements through the project lifecycle; enforce and redefine as needed.
• Provide training and resources to store teams for adoption of new tools and practices.
• Develop change management programs to support adoption of technology and engage teams.
• Drive prioritization of use cases and roadmap alignment with long-term goals.
• Reduce operational costs through process improvement and/or technology adoption.

Skills

Retail operations

Data analysis

Project management

Strategic thinking

Executive communication

Change management

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration, Retail Management, Marketing, or related field

MBA or Master’s degree in related field

Job description

O’Reilly Auto Parts is seeking a Manager Store Transformation to drive in-store and digital customer experiences, partnering with the Retail Product Team to identify opportunities for transformation. You will guide technology-enabled initiatives, analyze data, and lead cross-functional teams to deliver measurable improvements and ROI.

The role requires 3-5 years in retail ops or innovation, plus strong strategic thinking and executive communication skills.