Store Tech Desk Lead: POS & IT Support

JD Finish Line; Indianapolis (IN); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading sports retailer is seeking a Store Tech Desk Supervisor to lead the store tech desk team in Indianapolis. This full-time position involves providing comprehensive support for all store technology across multiple brands, ensuring high-quality assistance to all employees. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, coupled with 2-4 years of relevant experience and a leadership background. Strong technical skills and effective communication are necessary for success in this role.

Qualifications

• 2-4 years of experience in application and/or store technology support.
• 2-4 years of experience in a leadership role required.
• Familiarity with retail applications is helpful.

Responsibilities

• Lead and guide a team of deskside support engineers.
• Provide technical support for store technology.
• Monitor and report team achievements.

Skills

Technical support

Problem-solving

Leadership

Communication

SQL knowledge

Education

Bachelor’s degree in Computer Science or related field

Tools

Google Docs

SQL Database

Job description

A leading sports retailer is seeking a Store Tech Desk Supervisor to lead the store tech desk team in Indianapolis. This full-time position involves providing comprehensive support for all store technology across multiple brands, ensuring high-quality assistance to all employees. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, coupled with 2-4 years of relevant experience and a leadership background. Strong technical skills and effective communication are necessary for success in this role.