Store Team Member

Academy Sports + Outdoors; Pearland (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht nach motivierten Teammitgliedern, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. Diese spannende Rolle umfasst die Bereitstellung herausragenden Kundenservice, die Unterstützung von Kunden bei der Produktauswahl und die Mitwirkung an der Erreichung von Verkaufszielen. In einem dynamischen Umfeld haben Sie die Möglichkeit, Ihre Fähigkeiten zu entwickeln und Teil eines Teams zu werden, das sich für die Förderung eines aktiven Lebensstils einsetzt. Wenn Sie gerne mit Menschen arbeiten und eine Begeisterung für die Natur haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Kundenservice und Fähigkeit, mit Kunden zu interagieren.
• Kenntnisse über Outdoor-Aktivitäten wie Angeln und Jagen sind von Vorteil.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservice.
• Unterstützung bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Problemlösungsfähigkeiten

Kenntnis von Outdoor-Aktivitäten

Bilingual (optional)

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz (nur für Asset Protection)

Tools

POS-Systeme

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products Academy offers, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those passionate about sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with strong organizational skills.
• Ability to read, interpret, and follow safety rules, instructions, and manuals.
• Proficiency with basic math and applying instructions.
• Operate POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passion and knowledge of outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Refer to the full job description for more details.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform job duties.
• Adherence to work hours, policies, and rules.
• Frequent walking, reaching, and talking.
• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, pushing, and pulling.
• Constantly lift up to 10 pounds; occasionally lift up to 60 pounds.
• Stand, handle, and use fingers repeatedly.
• Visual abilities include close, distance, peripheral, and depth perception.

Part-time position available.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any protected category.