Store Team Member

Academy Sports + Outdoors; New Caney (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein etabliertes Unternehmen sucht engagierte Teammitglieder, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser Rolle werden Sie Teil eines dynamischen Teams, das sich der Bereitstellung eines hervorragenden Kundenservices widmet. Sie werden Kunden helfen, sich in einer Vielzahl von Produkten zurechtzufinden und zur Zufriedenheit der Kunden beizutragen. Flexibilität in den Arbeitszeiten ist erforderlich, um den Bedürfnissen der Kunden gerecht zu werden. Wenn Sie gerne im Freien sind und ein Teamplayer sind, ist dies die perfekte Gelegenheit für Sie!

Qualifications

• Erfahrung im Kundenservice und Umgang mit POS-Ausrüstung.
• Kenntnisse in Outdoor-Aktivitäten und Hobbys wie Angeln und Jagen.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservices.
• Unterstützung bei der Erreichung von Verkaufszielen und operativer Exzellenz.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Mathematische Kenntnisse

Bilingualität

Kenntnisse in der Inventarverwaltung

Outdoor-Hobbys

Education

High School Diploma oder GED

Associate oder Bachelor in Strafrecht

Tools

POS-Systeme

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide selection of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• In-direct support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of personal experience with outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem-solving and communication skills.
• Ability to handle multiple tasks with organizational skills and attention to detail.
• Ability to read, interpret, and follow safety rules, operation instructions, plan-o-grams, and manuals.
• Proficiency with basic math and applying instructions in various formats.
• Operate and coach others on POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Must qualify for and maintain FOID card (Illinois only, Fishing and Hunting Sales Team Member only).
• Proficient with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

See detailed job descriptions for each position.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays as needed.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Frequently walk, reach, and talk.
• Occasionally sit, climb, balance, stoop, kneel, crouch, push, and pull.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and perform repetitive motions constantly.
• Specific vision abilities required include close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.