Store Team Member

Academy Sports + Outdoors; Baytown (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Teammitglieder, die leidenschaftlich für Sport und Outdoor-Aktivitäten sind. In dieser Rolle sind Sie für den Kundenservice und die Unterstützung des Verkaufs verantwortlich, während Sie in einem dynamischen Umfeld arbeiten. Sie werden Teil eines Teams, das sich für die Zufriedenheit der Kunden und die Erreichung von Verkaufszielen einsetzt. Wenn Sie eine Leidenschaft für Outdoor-Aktivitäten haben und gerne mit Menschen arbeiten, ist dies die perfekte Gelegenheit für Sie. Flexibilität und Teamarbeit sind der Schlüssel zum Erfolg in dieser Position.

Qualifications

• Erfahrung im Kundenservice und im Umgang mit POS-Systemen.
• Kenntnisse in der Bestandsverwaltung und Notfallreaktion sind von Vorteil.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservices.
• Hilfe bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Problemlösungsfähigkeiten

Kenntnisse in der Bestandsverwaltung

Bilingualität

Kenntnisse in der Notfallreaktion

Situationsbewusstsein

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz

Tools

POS-Geräte

Bestandsverwaltungssoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and contributing to customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect and build rapport with customers, including bilingual skills a plus.
• Effective problem solving and communication skills.
• Organizational skills and attention to detail.
• Ability to interpret safety rules, manuals, and procedures.
• Proficiency with basic math and understanding instructions.
• Operate and coach others on POS equipment, symbol, and telephone (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies such as fishing, hunting, and camping (Outdoor Enthusiast only).
• Meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Qualify for FOID card in Illinois (Fishing and Hunting Sales Team Member only).
• Use basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Please see the full job description for more details.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Acceptable hearing and vision to perform duties.
• Adhere to work hours, policies, and rules.
• Frequently walk, reach, and talk.
• Occasionally sit, climb, balance, stoop, kneel, crouch, push, and pull.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and use fingers repetitively.
• Vision abilities include close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.