Store Team Member

Academy Sports + Outdoors; Flower Mound (TX); On-site; USD 25,000 - 40,000; Part time

Job summary

Ein innovatives Unternehmen sucht nach engagierten Teammitgliedern, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. Diese Rolle erfordert hervorragende Kundenservicefähigkeiten und die Fähigkeit, mit einer Vielzahl von Kunden zu interagieren. Die Teammitglieder spielen eine entscheidende Rolle in der Kundenbetreuung und tragen dazu bei, die Zufriedenheit der Kunden und die Rentabilität des Geschäfts zu steigern. Wenn Sie eine positive Einstellung und die Fähigkeit haben, in einem dynamischen Umfeld zu arbeiten, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung im Kundenservice und Umgang mit POS-Systemen.
• Kenntnisse in Outdoor-Aktivitäten wie Angeln und Jagen sind von Vorteil.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservice.
• Helfen von Kunden bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Bilingualität

Kenntnis von Outdoor-Aktivitäten

Erfahrung mit POS-Systemen

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and positively impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Experience supporting people and processes to drive operational excellence and meet sales targets (Cashier only).
• At least 4 years of personal experience with outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect, build rapport, and engage with customers who share an interest in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem-solving and communication skills.
• Ability to handle multiple tasks with strong organizational skills and attention to detail.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency in basic math and understanding instructions in various formats.
• Experience operating and training others on POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passion and knowledge of outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Must qualify for and maintain FOID card (Illinois only, Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Prompt, friendly customer service skills.
• Knowledge of emergency procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to the detailed job description for specific responsibilities.

Physical Requirements & Attendance:

• Ability to work flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and procedures.
• Frequent walking, reaching, and talking.
• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, pushing, and pulling.
• Constant lifting up to 10 pounds and occasional lifting up to 60 pounds.
• Constant standing, handling, and repetitive hand movements.
• Specific vision abilities required include close, distance, peripheral, and depth perception, and focus adjustment.

Part-time

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.