Store Team Member

Academy Sports + Outdoors; Arlington (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Store Team Members. This role is pivotal in delivering exceptional customer service and ensuring customers have a great experience while exploring a wide range of sports and outdoor products. Ideal candidates will have a passion for outdoor activities and a commitment to teamwork and excellence. Flexible schedules and a supportive work environment make this an exciting opportunity for those looking to grow in a dynamic retail setting. Join a company that values hard work and dedication!

Qualifications

• High school diploma or GED preferred.
• Experience in customer service and outdoor hobbies is a plus.

Responsibilities

• Ensure fast, friendly customer service and assist customers.
• Maintain store profitability and customer satisfaction.

Skills

Customer Service Orientation

Communication Skills

Problem Solving

Organizational Skills

Bilingual Skills

Basic Math Proficiency

Outdoor Hobbies Knowledge

Situational Awareness

Education

High School Diploma or GED

Associate's or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• Support of people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organizational skills and attention to detail.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency with basic math and understanding of instructions.
• Operate and teach others to use POS equipment, symbol, and telephone (Cashier Only).
• Ability to write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing systems (Cashier Only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast Only).
• Must meet federal and state requirements for firearms transactions (Fishing and Hunting Sales Team Member Only).
• Must qualify for and maintain FOID card (Illinois only) (Fishing and Hunting Sales Team Member Only).
• Proficiency with basic tools and equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision.
• Adherence to work hours, policies, and rules.
• Frequent walking, reaching, and talking.
• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, pushing, and pulling.
• Ability to lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Constant standing, handling, and repetitive motions.
• Specific vision abilities required.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.