Store Team Member

Academy Sports + Outdoors; Denton (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company dedicated to enhancing outdoor and sports experiences for everyone. As a Store Team Member, you will play a crucial role in delivering exceptional customer service, helping customers navigate a diverse product range, and contributing to store profitability. This position offers an engaging environment where your love for sports and the outdoors can shine. Whether you're an outdoor enthusiast or a customer service expert, this role provides the opportunity to make a real impact while enjoying a flexible work schedule. If you're passionate about helping others and thrive in a dynamic setting, this is the perfect opportunity for you.

Qualifications

• Customer service experience is essential for all positions.
• Outdoor enthusiasts should have a passion for activities like fishing and hunting.

Responsibilities

• Ensure fast, friendly customer service and assist customers with products.
• Support operational excellence and sales targets.

Skills

Customer Service Orientation

Bilingual Skills

Problem-Solving Skills

Organizational Skills

Basic Math Proficiency

Knowledge of Inventory Software

Outdoor Hobbies Knowledge

Situational Awareness

Education

High School Diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS Equipment

Basic Hand Tools

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide array of products, and impacting customer satisfaction, store profitability, and aligning with Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• Supporting people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, with bilingual skills as a plus.
• Effective problem-solving and communication skills.
• Ability to handle multiple tasks with organizational skills and attention to detail.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency in basic math and applying instructions.
• Operate POS equipment, symbol, and telephone (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing systems (Cashier Only).
• Passionate about outdoor hobbies like fishing, hunting, shooting, and camping (Outdoor Enthusiast Only).
• Must meet legal requirements for firearm transactions and FOID card in Illinois (Fishing and Hunting Sales Team Member Only).
• Proficiency with basic hand tools and equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Please see detailed job descriptions for more information.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Ability to hear and see adequately to perform duties.
• Adherence to work hours, policies, and rules.
• Require walking, reaching, talking, sitting, climbing, balancing, stooping, kneeling, crouching, pushing, pulling, lifting up to 60 pounds, and repetitive motions.
• Specific vision abilities include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.