United States, North Carolina, Charlotte
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are essential for providing excellent customer service in any Academy store. They are responsible for ensuring fast, friendly service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.
Job Description:
Click the link(s) below to see each position's full job description:
- Sales Team Member Positions:
- Outdoor Enthusiast
- Sales Team Member Apparel
- Sales Team Member Fishing and Hunting
- Sales Team Member Footwear
- Sales Team Member Sports
- Store Cashier
- Logistics/Merchandising/Operations Positions:
- Asset Protection Team Member
- Custodian
- Inventory Control Team Member
- Merchandising Team Member
- Receiving Team Member
Education:
- High school diploma or GED preferred.
- Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).
Work Experience:
- Previous related work experience preferred.
- Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
- Support of people and processes to drive operational excellence and meet sales targets (Cashier only).
- At least 4 years of personal experience with outdoor hobbies such as fishing and hunting preferred (Outdoor Enthusiast only).
- CPR and First Responder certification is a plus (Asset Protection Team Member only).
- Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).
Skills:
- Excellent customer service skills.
- Ability to connect and build rapport with customers, possibly bilingual.
- Effective problem-solving and communication skills.
- Ability to manage multiple tasks with strong organizational skills.
- Ability to read and follow safety rules, instructions, and manuals.
- Proficiency in basic math and understanding written and oral instructions.
- Operate POS, symbol, and telephone equipment (Cashier only).
- Ability to write reports and correspondence (Cashier only).
- Knowledge of inventory software and order processing systems (Cashier only).
- Passion for outdoor hobbies and skills such as fishing, hunting, shooting, camping (Outdoor Enthusiast only).
- Must meet legal requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
- Proficiency with basic hand tools and equipment.
- Provide prompt, friendly service to customers and team members.
- Knowledge of emergency response procedures.
- Strong situational awareness and observation skills.
Responsibilities:
- Refer to detailed job descriptions linked above.
Physical Requirements & Attendance:
- Flexible schedule including nights, weekends, and holidays.
- Ability to hear and see adequately to perform duties.
- Adherence to work hours, policies, and rules.
- Regular walking, reaching, talking; occasional sitting, climbing, balancing, stooping, kneeling, crouching, pushing, pulling.
- Lift up to 10 pounds regularly and up to 60 pounds occasionally.
- Stand, handle, and use hands and fingers repetitively.
- Visual abilities include close, distance, peripheral, and depth perception, and focus adjustment.
Part-time Employment & Equal Opportunity:
Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or other protected categories.
We aim to help all candidates find great careers. Your information is secure and confidential.
Please apply directly at the employer’s website.