Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth
At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are essential to customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products we offer, and impacting customer satisfaction, store profitability, and our mission.
Job Description:
Click the link(s) below to see each position's full job description:
- Sales Team Member Positions:
- Outdoor Enthusiast
- Sales Team Member Apparel
- Sales Team Member Fishing and Hunting
- Sales Team Member Footwear
- Sales Team Member Sports
- Store Cashier
- Logistics/Merchandising/Operations Positions:
- Asset Protection Team Member
- Custodian
- Inventory Control Team Member
- Merchandising Team Member
- Receiving Team Member
Qualifications:
Education:
- High school diploma or GED preferred.
- Associates or Bachelor's degree in Criminal Justice preferred (Asset Protection Team Member only).
Work Experience:
- Previous related work experience preferred.
- Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
- Experience supporting people and processes to drive operational excellence and sales targets (Cashier only).
- At least 4 years of personal experience with outdoor hobbies such as fishing and hunting preferred (Outdoor Enthusiast only).
- CPR and First Responder certification is a plus (Asset Protection Team Member only).
- Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).
Skills:
- Excellent customer service skills.
- Ability to connect and build rapport with customers, including bilingual skills as a plus.
- Effective problem-solving and communication skills.
- Ability to manage multiple tasks with strong organizational skills.
- Ability to read, interpret, and follow safety and operational documents.
- Proficiency in basic math and understanding instructions.
- For Cashier roles: operate POS, symbol, and telephone; write reports; use inventory software.
- For Outdoor Enthusiast: passion and knowledge of outdoor hobbies.
- For Fishing and Hunting Sales: meet federal and state requirements for firearm transactions and FOID card (Illinois).
- Proficiency with basic hand tools and equipment.
- Provide prompt, friendly customer service.
- Knowledge of emergency response procedures.
- Strong situational awareness and observation skills.
Responsibilities:
Refer to the detailed job description for specific responsibilities.
Physical Requirements & Attendance:
- Ability to work flexible schedules, including nights, weekends, and holidays.
- Good hearing and vision to perform duties.
- Adherence to work hours, policies, and rules.
- Physical ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull, lift up to 60 pounds, and perform repetitive motions.
- Specific vision abilities required include close, distance, peripheral, and depth perception.
Part-time position.
Equal Employment Opportunity:
Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.