Store Team Member

Academy Sports + Outdoors; Belton (MO); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company that values hard work and commitment! As a Store Team Member, you will play a crucial role in delivering exceptional customer service and ensuring customer satisfaction. This dynamic position offers opportunities for growth and development while engaging with customers and helping them find the right products for their outdoor adventures. Whether you are passionate about sports or simply enjoy working in a vibrant team environment, this role is perfect for you. Embrace the chance to contribute to a mission that makes outdoor experiences accessible to everyone.

Qualifications

• Previous related work experience preferred.
• Ability to handle multiple tasks with attention to detail.

Responsibilities

• Provide fast and friendly customer service.
• Assist customers in navigating product choices.

Skills

Customer Service Orientation

Problem Solving Skills

Communication Skills

Organizational Skills

Bilingual

Situational Awareness

Knowledge of Emergency Procedures

Education

High School Diploma or GED

Associate's or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the variety of choices Academy offers, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• Support of people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers; bilingual a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organizational skills and attention to detail.
• Ability to read, interpret, and follow safety and operation documents.
• Proficiency with basic math and understanding instructions.
• Operate and train others on POS, symbol, and telephone (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing systems (Cashier Only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast Only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member Only).
• Must qualify for FOID card (Illinois only) (Fishing and Hunting Sales Team Member Only).
• Proficient with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Refer to the detailed job description for more information.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Proper hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Walking, reaching, talking frequently; sitting, climbing, bending occasionally.
• Lifting up to 10 pounds constantly and up to 60 pounds occasionally.
• Standing, handling, and repetitive hand movements.
• Vision abilities include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.