Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are essential to customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the variety of choices Academy offers, and impacting customer satisfaction, store profitability, and our mission.
Job Description:
Click the link(s) below to see each position's full job description:
- Sales Team Member Positions:
- Outdoor Enthusiast
- Sales Team Member Apparel
- Sales Team Member Fishing and Hunting
- Sales Team Member Footwear
- Sales Team Member Sports
- Store Cashier
- Logistics/Merchandising/Operations Positions:
- Asset Protection Team Member
- Custodian
- Inventory Control Team Member
- Merchandising Team Member
- Receiving Team Member
Education:
- High school diploma or GED preferred.
- Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).
Work Experiences:
- Previous related work experience preferred.
- Operating POS equipment, symbol, and telephone preferred (Cashier only).
- Supporting people and processes to drive operational excellence and sales targets (Cashier only).
- 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
- CPR and First Responder certification is a plus (Asset Protection Team Member only).
- Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).
Skills:
- Excellent customer service orientation.
- Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
- Effective problem solving and communication skills.
- Ability to handle multiple tasks with strong organizational and detail skills.
- Ability to read, interpret, and follow safety rules, instructions, and manuals.
- Proficiency with basic math and understanding instructions in various formats.
- Operate and teach others to use POS equipment, symbol, and telephone (Cashier only).
- Ability to write routine reports and correspondence (Cashier only).
- Knowledge of inventory software and order processing systems (Cashier only).
- Passionate and knowledgeable about outdoor hobbies like fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
- Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
- Must qualify to obtain/maintain FOID card (Illinois only, Fishing and Hunting Sales Team Member only).
- Proficiency with basic hand tools and cleaning equipment.
- Provide prompt, friendly service to customers and team members.
- Knowledge of emergency response procedures.
- Strong situational awareness and observation skills.
Responsibilities:
See detailed job descriptions for each position.
Physical Requirements & Attendance:
- Ability to work flexible schedules, including nights, weekends, and holidays.
- Acceptable hearing and vision levels to perform duties.
- Adhere to work hours, policies, and rules.
- Frequently walk, reach, and talk; occasionally sit, climb, balance, stoop, kneel, crouch, push, and pull.
- Lift up to 10 pounds constantly and up to 60 pounds occasionally.
- Stand, handle, and use fingers repetitively.
- Specific vision abilities required include close, distance, peripheral, and depth perception.
Part-time positions available.
Equal Employment Opportunity:
Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.