Store Team Member

Academy Sports + Outdoors; Waco (TX); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a dynamic and inclusive team at a forward-thinking company dedicated to enhancing the outdoor experience for everyone. As a Store Team Member, you'll play a crucial role in delivering exceptional customer service and ensuring that customers find the right products to enjoy their favorite outdoor activities. With opportunities for growth and development, this part-time position offers flexible scheduling and a chance to be part of a community that values hard work and commitment. If you have a passion for sports and the outdoors, this is the perfect opportunity for you!

Qualifications

• Customer service experience is preferred for all roles.
• Outdoor hobbies and skills are essential for the Outdoor Enthusiast role.

Responsibilities

• Provide friendly and efficient customer service.
• Assist customers in navigating products and ensuring satisfaction.

Skills

Customer Service Orientation

Problem-Solving Skills

Communication Skills

Organizational Skills

Basic Math Proficiency

Knowledge of Inventory Software

Outdoor Skills

Situational Awareness

Education

High School Diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS Equipment

Basic Hand Tools

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and aligning with Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• Support of people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect and build rapport with customers, possibly bilingual.
• Effective problem-solving and communication skills.
• Ability to handle multiple tasks with organizational skills.
• Ability to read and follow safety and operational documents.
• Proficiency in basic math and understanding instructions.
• Operate POS and related equipment (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing (Cashier Only).
• Passionate about outdoor hobbies and skills (Outdoor Enthusiast Only).
• Meet legal requirements for firearm sales (Fishing and Hunting Sales Team Member Only).
• Proficient with basic hand tools and cleaning equipment.
• Provide prompt, friendly service.
• Knowledge of emergency procedures.
• Strong situational awareness.

Responsibilities:

Refer to the detailed job description for more information.

Physical Requirements & Attendance:

• Flexible schedules, including nights, weekends, holidays.
• Good hearing and vision.
• Adherence to work hours and policies.
• Walking, reaching, talking frequently; sitting, climbing, stooping occasionally.
• Lifting up to 10 pounds constantly; up to 60 pounds occasionally.
• Standing, handling, and repetitive motions regularly.
• Visual abilities include close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate on any protected categories.