Store Team Leader: Lead Ops, Grow Talent

Goodwill Legacy Group; Muncie (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health plan

PTO

Sabbatical

Life and disability insurance

Dental and vision insurance

Retirement match

Mental health support

Discount program

Daily pay options

Job summary

Goodwill Legacy Group in Muncie, IN seeks a Store Team Leader to support the Store Leader and staff in achieving annual goals. You will coach hourly associates, recruit when needed, and oversee daily operations with a focus on service, efficiency, and policy compliance.

This role emphasizes people development, cash handling and reporting, and alignment with Goodwill's mission and values. You will interact with customers and teammates to maintain a safe, productive retail environment.

Qualifications

• Proven ability to coach hourly staff and support recruitment and development.
• Strong communication and customer-focused service mindset.
• Familiarity with retail operations and basic computer use.

Responsibilities

• Assist Store Leader and management team to meet operating goals.
• Coach and develop hourly employees; participate in recruitment processes.
• Oversee day-to-day tasks; ensure compliance with policies and mission.

Skills

Staff management

Coaching

Communication skills

Customer focus

Technical knowledge

Results-oriented

Critical thinking

Ethical

Industry expertise

Job description

Goodwill Legacy Group in Muncie, IN seeks a Store Team Leader to support the Store Leader and staff in achieving annual goals. You will coach hourly associates, recruit when needed, and oversee daily operations with a focus on service, efficiency, and policy compliance.

This role emphasizes people development, cash handling and reporting, and alignment with Goodwill's mission and values. You will interact with customers and teammates to maintain a safe, productive retail environment.