Store Team Leader: Lead, Coach & Improve Operations

Goodwill Legacy Group; Carmel (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health plan

Paid time off

Employee discount

Retirement plan

Mental health support

Daily pay options

Job summary

Goodwill Legacy Group in Carmel, IN is seeking a Store Team Leader to assist the Store Leader and management team in achieving annual operating goals. You will coach hourly staff, participate in recruitment, and help drive daily operations and customer service.

Responsibilities include tracking sales, donations, and productivity while modeling Goodwill’s Mission and Values. Strong communication, leadership, and problem-solving skills are essential for success in this role.

Qualifications

• Degree and credential requirements: none; transferable experience welcomed.
• Experience in retail or service industries preferred.
• Ability to coach and train hourly staff.
• Strong communication and customer focus.
• Comfort with computers and basic software/tools.

Responsibilities

• Coach and train hourly staff; participate in recruitment and interviewing as needed.
• Lead day-to-day store operations and represent Goodwill’s Mission, Vision and Values.
• Track day-to-day sales, donations, and productivity; manage resources wisely.
• Ensure adherence to company policies and standards and maintain ethical conduct.

Skills

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Supervisory Expertise

Industry Knowledge

Job description

Goodwill Legacy Group in Carmel, IN is seeking a Store Team Leader to assist the Store Leader and management team in achieving annual operating goals. You will coach hourly staff, participate in recruitment, and help drive daily operations and customer service.

Responsibilities include tracking sales, donations, and productivity while modeling Goodwill’s Mission and Values. Strong communication, leadership, and problem-solving skills are essential for success in this role.