Store Team Leader — Lead Operations & People Development

Goodwill of Central & Southern Indiana; Frankfort (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive health plan

Paid time off

Discount programs

Retirement planning options

Daily pay options

Job summary

Goodwill of Central & Southern Indiana is seeking a Store Team Leader in Frankfort, KY to assist the Store Leader and management team in delivering store goals. You will coach hourly staff, recruit as needed, and reinforce Goodwill’s Mission and Values in daily operations.

The role emphasizes staff development, efficient operations, and accountable financial stewardship while serving customers and donors with a strong service mindset.

Qualifications

• Supervisory experience in retail/hospitality/service.
• Ability to coach and develop hourly staff.
• Strong communication and customer focus.
• Ethical conduct and confidentiality.
• Technical literacy with basic computer skills.
• Willingness to adapt and learn.

Responsibilities

• Coach and train hourly employees; participate in recruitment.
• Manage daily operations and communicate Goodwill's Mission and Values.
• Track sales, production goals, and donations; steward resources.

Skills

Staff management

Coaching

Communication skills

Customer focus

Technical knowledge

Results-oriented

Critical thinking

Ethical

Industry expertise

Physical stamina

Job description

Goodwill of Central & Southern Indiana is seeking a Store Team Leader in Frankfort, KY to assist the Store Leader and management team in delivering store goals. You will coach hourly staff, recruit as needed, and reinforce Goodwill’s Mission and Values in daily operations.

The role emphasizes staff development, efficient operations, and accountable financial stewardship while serving customers and donors with a strong service mindset.