Store Team Leader: Customer Experience & Operations

Ace Hardware Corporation; Titusville (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A local hardware store is seeking a Supervisor to enhance customer satisfaction and lead a team of associates. The role involves managing the daily operations of the store, ensuring compliance with opening and closing procedures, and delegating tasks while fostering teamwork. Strong leadership, communication, and organizational skills are required. This is a full-time position aimed at creating a welcoming experience for customers. Join a community-oriented store dedicated to personal service.

Qualifications

• Strong leadership and analytical skills required.
• Excellent verbal and written communication skills essential.
• Strong work ethic and dependability expected.

Responsibilities

• Ensure overall customer satisfaction.
• Manage daily floor coverage and opening/closing procedures.
• Train associates on store policies and ensure compliance.

Skills

Strong leadership and analytical skills

Strong work ethic / Dependable

Excellent verbal and written communication skills

Ability to communicate tactfully, clearly and effectively

Ability to maintain composure

Strong problem solving and organizational skills

Ability to lead and develop others

Strong people skills

Job description

A local hardware store is seeking a Supervisor to enhance customer satisfaction and lead a team of associates. The role involves managing the daily operations of the store, ensuring compliance with opening and closing procedures, and delegating tasks while fostering teamwork. Strong leadership, communication, and organizational skills are required. This is a full-time position aimed at creating a welcoming experience for customers. Join a community-oriented store dedicated to personal service.