Retail Supervisor

Ace Hardware Corporation; Dixon (CA); On-site; USD 30,169 - 31,547; Full time

Benefits offered by this job

Health insurance

Employee discounts

Paid time off

Retirement plans

Job summary

Ace Hardware Corporation in Dixon, CA is seeking a Supervisor to lead a fast-paced team and ensure world-class service for customers. You will partner with the Store Manager to motivate staff, manage stock, and maintain a welcoming store environment.

You will train new employees, uphold company standards, and drive sales through proactive customer engagement and knowledge of hardware products. This role requires flexibility to work evenings and weekends in a retail setting.

Qualifications

• Leadership and coaching experience with a sales team.
• Excellent verbal and written communication skills.
• Proven ability to meet sales targets and provide outstanding customer service.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Lead and motivate a team of sales associates alongside the Store Manager.
• Oversee inventory levels, conduct regular counts, assist with merchandise ordering.
• Provide product expertise and resolve customer inquiries promptly.
• Drive sales by engaging customers, promoting offers, and upselling when appropriate.
• Assist in training new employees on policies, procedures, and product knowledge.
• Maintain a clean, organized, and safe store environment.

Skills

Team leadership

Interpersonal skills

Communication

Sales and customer service

Time management

Flexibility

Hardware knowledge

Job description

Dixon Ace Hardware Supervisor

This person enjoys a fast paced challenging environment and has a positive outlook on life. You love to help customers and you are a leader who rallies and develops your team. You take pride in ownership of your work. We are focused on providing world class service to our customers and our employees.

Responsibilities

• Team Leadership: Assist the Store Manager in leading and motivating a team of sales associates to achieve sales targets and deliver exceptional customer service.
• Inventory Management: Oversee inventory levels, conduct regular counts, and assist with merchandise ordering to ensure adequate supply and minimize outs.
• Customer Service: Provide expert product knowledge and assistance to customers, resolving any inquiries or issues in a timely and professional manner.
• Sales Support: Drive sales by actively engaging with customers on the sales floor, promoting special offers, and upselling products when appropriate.
• Training and Development: Assist in training new employees on company policies, procedures, and product knowledge to ensure a knowledgeable and efficient team.
• Store Operations: Help maintain a clean, organized, and safe working environment by adhering to company standards and procedures.

Administrative Tasks

Assist with administrative duties such as cash handling, opening/closing procedures, and reporting as needed.

Qualifications

• Previous retail experience, preferably in a hardware store or related industry.
• Strong leadership and interpersonal skills with the ability to motivate and coach a team.
• Excellent communication skills, both verbal and written.
• Proven track record of achieving sales targets and delivering exceptional customer service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of hardware products and tools is a plus.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for career growth and advancement within the company.
• Employee discounts on merchandise.
• Health insurance and retirement plans available.
• Paid time off

Rate of Pay: $21.90 to $22.90/hr depending on experience and position

Applicant CCPA Pre-Collection Notice

We collect Personal Information from you in connection with your application for employment with Crown Hardware, Inc and Lifestyle Hui, LLC, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [e-mail]. For avoidance of doubt, no portion of the CCPA Policy other than this Applicant CCPA Pre-Collection Notice shall apply to information we collect about job applicants who are California Consumers (i.e., California residents).