Store Team Leader: Growth & Operations Coach

Goodwill-of-Central-Illinois; Peoria (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Tuition reimbursement

Health plan

PTO & holidays

Sabbatical & parental leave

Insurance: life, dental, vision

Disability plans

Section 125 benefits

Employee discount 20%

Retirement match

Mental health support

Nurse health coaching

Daily pay options

Job summary

Goodwill of Central Illinois in Peoria, IL is seeking a Store Team Leader to drive daily operations and lead staff toward achieving the annual plan. You will coach hourly teammates, support the store leadership team, and ensure outstanding customer service while upholding Goodwill’s mission and values.

The role is full-time, on-site, with responsibilities for staff development, operations, and financial stewardship. Competitive benefits and opportunities for growth are included.

Qualifications

• No degree required; capability and experience matter.
• Willingness to participate in professional development.
• Excellent communication across oral, written, and digital channels.

Responsibilities

• Coach and train hourly employees.
• Participate in recruitment and interviewing as needed.
• Improve operational efficiency.
• Represent Goodwill’s Mission, Values to customers.
• Track day-to-day sales and donations.

Skills

Staff Management

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Teamwork

Tools

Computers/Internet

Job description

Goodwill of Central Illinois in Peoria, IL is seeking a Store Team Leader to drive daily operations and lead staff toward achieving the annual plan. You will coach hourly teammates, support the store leadership team, and ensure outstanding customer service while upholding Goodwill’s mission and values.

The role is full-time, on-site, with responsibilities for staff development, operations, and financial stewardship. Competitive benefits and opportunities for growth are included.