Store Team Leader: Growth, Coaching & Customer Sales

Family Farm & Home, Inc.; Battle Creek (MI); On-site; USD 42,000 - 55,000; Full time

Job summary

Family Farm and Home, a family owned retailer in Michigan, seeks a capable team leader to learn our culture and support the store manager through merchandising, inventory management, expense control, human resource management and controlling operating costs. You will motivate staff, drive sales, and provide excellent customer service while maintaining a safe, clean environment.

This role requires a flexible schedule including weekends, evenings, and holidays, and emphasizes teamwork and

Qualifications

• Strong leadership skills with the ability to motivate and supervise team members.
• Excellent oral and written communication to interact with customers and vendors.
• Ability to stand for extended periods, lift up to 50 lbs, and work a flexible schedule.

Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Assist store manager in promoting an aggressive sales culture with a focus on superior customer service.
• Maintain professionalism and positive store morale.
• Assist in execution and performance of all store job responsibilities through associates.
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Identify current and future customer requirements by establishing rapport with customers.
• Establish relationships and support local community groups.
• Solicit customers to sign up for Family Farm and Home Programs, e.g. loyalty programs and financing.
• Manage and protect all inventory and assets per company policy.
• Protect team members and customers by complying with legal requirements and providing a safe and clean store environment.
• Assist determining marketing strategy changes by reviewing operating and financial statements and department sales records.
• Assist maintaining consistent operations by coordinating policies and procedures.
• All other duties as assigned by store manager or company official.

Skills

Leadership

Problem solving

Communication

Team oriented

Management

Organizational skills

Attention to detail

Job description

Family Farm and Home, a family owned retailer in Michigan, seeks a capable team leader to learn our culture and support the store manager through merchandising, inventory management, expense control, human resource management and controlling operating costs. You will motivate staff, drive sales, and provide excellent customer service while maintaining a safe, clean environment.

This role requires a flexible schedule including weekends, evenings, and holidays, and emphasizes teamwork and