Team Leader: Store Growth, Leadership & Customer Excellence

Family Farm & Home; Battle Creek (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Family Farm and Home seeks a Team Leader to learn and uphold our culture while driving sales through merchandising, staffing, and expense control. You will motivate and supervise team members, manage time to meet budgeted goals, and act as a role model for excellence in customer service and operations.

The role emphasizes merchandising, inventory management, cost control, and strong interaction with customers and vendors in a fast-paced retail environment.

Qualifications

• Strong leadership and problem-solving skills.
• Excellent oral and written communication with customers and associates.
• Ability to stand for long periods and lift up to 50 lbs.
• Flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Assist store manager in promoting an aggressive sales culture with a focus on superior customer service.
• Maintain professionalism and positive store morale.
• Assist in executing store responsibilities through associates and personal effort.
• Schedule and assign employees; monitor work results.
• Identify current and future customer requirements and build relationships with customers.

Skills

Leadership

Problem solving

Communication

Customer service

Team orientation

Time management

Job description

Family Farm and Home seeks a Team Leader to learn and uphold our culture while driving sales through merchandising, staffing, and expense control. You will motivate and supervise team members, manage time to meet budgeted goals, and act as a role model for excellence in customer service and operations.

The role emphasizes merchandising, inventory management, cost control, and strong interaction with customers and vendors in a fast-paced retail environment.