Store Team Leader: Drive Sales & Team Excellence

Whole Foods Market; San Rafael (CA); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Financial wellness

Health & wellness programs

Job summary

Whole Foods Market seeks an experienced retail leader to drive sales, staffing decisions, and budget planning across a dynamic store team. You will oversee hiring, development, and performance while maintaining strong vendor relationships and competitive market awareness.

This role emphasizes retail execution, teamwork, and customer satisfaction, with a focus on safety, profitability, and continuous improvement in operations and service quality.

Qualifications

• 24+ months retail experience including 12+ months of team leadership experience.

Responsibilities

• Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
• Makes hiring and separation decisions in partnership with Store Leadership.
• Accountable for monitoring and achieving sales, purchasing, and labor targets.
• Projects annual sales and expenses and prepares operating budget.
• Manages ordering and inventory to achieve targeted contribution to profit margin.
• Establishes and maintains collaborative and productive working relationship with departmental and store leadership.
• Establishes and maintains positive and productive vendor relationships.
• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Leadership

Customer service

Inventory management

Decision making

Interpersonal skills

Team development

Communication

Microsoft Office

Tools

Email

Operations software

Job description

Whole Foods Market seeks an experienced retail leader to drive sales, staffing decisions, and budget planning across a dynamic store team. You will oversee hiring, development, and performance while maintaining strong vendor relationships and competitive market awareness.

This role emphasizes retail execution, teamwork, and customer satisfaction, with a focus on safety, profitability, and continuous improvement in operations and service quality.