Store Team Leader — Customer Experience & Sales

Banana Republic; Manteca (CA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with match

Stock purchase plan

Insurance: medical/dental/vision/life

Job summary

Banana Republic in the United States is seeking a store associate to support leadership, model selling behaviors, and drive a best-in-class customer experience. You will collaborate with the team, educate customers on loyalty programs, and help ensure tasks are completed efficiently across the store and online channels.

The role emphasizes strong product knowledge, flexibility in scheduling including holidays and weekends, and a focus on delivering exceptional service to every guest who walks

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Educate customers about loyalty programs to promote customer loyalty.
• Lead by example to model brand selling behaviors with every customer.
• Assist sales leader during non-peak hours with the customer as the primary focus.
• Collaborate effectively with employees and ensure tasks are completed timely and efficiently.
• Develop expertise in the product lifecycle and stay informed.
• Support opening/closing checklists and store operating procedures.
• Leverage omni-channel tools to deliver a frictionless customer experience.

Job description

Banana Republic in the United States is seeking a store associate to support leadership, model selling behaviors, and drive a best-in-class customer experience. You will collaborate with the team, educate customers on loyalty programs, and help ensure tasks are completed efficiently across the store and online channels.

The role emphasizes strong product knowledge, flexibility in scheduling including holidays and weekends, and a focus on delivering exceptional service to every guest who walks