Store Team Leader - Customer Experience & Coaching

Kipling; Central Valley (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

Kipling in New York is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across engagement, merchandising, and store standards.

Share accountability with Store Manager for profitability and a positive, inclusive culture. The role suits someone who thrives in fast-paced retail and loves mentoring others while delivering outstanding service.

Qualifications

• Retail leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred.
• Strong communication and coaching skills.

Responsibilities

• Lead store leadership team and drive customer experience.
• Coach and develop associates to meet sales goals.
• Oversee opening/closing procedures and store standards.
• Protect inventory and merchandise presentation.

Skills

Leadership

Customer engagement

Coaching

Retail experience

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Kipling in New York is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across engagement, merchandising, and store standards.

Share accountability with Store Manager for profitability and a positive, inclusive culture. The role suits someone who thrives in fast-paced retail and loves mentoring others while delivering outstanding service.