Store Team Leader - Customer-Driven Ops & People Leader

pOpshelf; Goodlettsville (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

pOpshelf is seeking a Store Team Leader to provide exceptional customer service while leading a team in a fast-paced retail setting. You will manage staffing, training, and daily store operations to meet sales and inventory goals.

You will collaborate with HR and use merchandising guidelines to create eye-catching displays, maintain accuracy in inventory, and ensure compliance with company policies. Strong leadership and communication are essential for success.

Qualifications

• Knowledge of cash handling procedures and deposits.
• Ability to recruit, train and manage store staff within policies.
• Strong communication with staff, suppliers, and customers.

Responsibilities

• Provide superior customer service leadership to exceed customer expectations.
• Model and coach team on balancing tasks with service.
• Evaluate feedback to improve training and coaching.
• Maintain a safe, clean store environment and proper staffing.

Skills

Customer service

Leadership

Communication

Cash handling

Inventory management

Staff scheduling

Safety compliance

Education

High school diploma or equivalent

Post-secondary business training preferred

Tools

HHT

Self-checkout

Store computer

Job description

pOpshelf is seeking a Store Team Leader to provide exceptional customer service while leading a team in a fast-paced retail setting. You will manage staffing, training, and daily store operations to meet sales and inventory goals.

You will collaborate with HR and use merchandising guidelines to create eye-catching displays, maintain accuracy in inventory, and ensure compliance with company policies. Strong leadership and communication are essential for success.