Store Team Leader — Coaching & Operations

Goodwill of Central and Southern Indiana, Inc.; Indianapolis (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits program

Tuition reimbursement

Paid time off and holidays

Life, dental and vision insurance

Daily pay options available

20% discount at Goodwill stores

Job summary

Goodwill Legacy Group is seeking a Store Team Leader in Fishers, IN to assist the Store Leader and management team in achieving annual operating goals. You will guide staff, manage daily tasks, and ensure customer service aligns with Goodwill’s Mission and values.

The role emphasizes staff development, operational efficiency, and financial stewardship, with a focus on coaching hourly employees and delivering results in a retail environment.

Qualifications

• No degree required; demonstrated capability and willingness to learn are valued.
• Experience in supervisory or coaching roles is preferred, especially in service retail.
• Strong communication, customer focus, and integrity are essential.

Responsibilities

• Coach and train hourly staff on daily tasks and performance.
• Participate in recruiting, pre-screening, and interviewing hourly employees when needed.
• Manage day-to-day operations, monitor sales/donations, and uphold policies.

Skills

Coaching

Communication

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Tools

Basic Computer Skills

Job description

Goodwill Legacy Group is seeking a Store Team Leader in Fishers, IN to assist the Store Leader and management team in achieving annual operating goals. You will guide staff, manage daily tasks, and ensure customer service aligns with Goodwill’s Mission and values.

The role emphasizes staff development, operational efficiency, and financial stewardship, with a focus on coaching hourly employees and delivering results in a retail environment.