Store Team Lead — Sales, Service & Operations Coach

Tailored Brands; Springdale (OH); On-site; USD 28,000 - 34,000; Full time

Job summary

Tailored Brands in Springdale, OH is seeking a motivated retail professional to support the Store Manager in leading the store team to achieve sales, service, and operational objectives. You will coach staff, recruit talent, and help implement programs to improve efficiency and the customer experience.

The role emphasizes teamwork, strict adherence to brand standards, and data-driven decision making to maximize store performance.

Qualifications

• Minimum of 2 years of Retail or Sales experience.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
• Proactive in training store staff on customer service and operations.
• Self-motivated, results oriented, strategic thinker.

Responsibilities

• Assist Store Manager in leading store staff to meet sales, service, and operational goals.
• Participate in recruiting store staff and maintain an inclusive store environment.
• Support development of game plans and follow up on execution to maximize sales.
• Coach and mentor team to achieve a high Medallia score.
• Communicate priorities and sales driving information to staff.

Skills

Retail experience

Customer service

Coaching/leadership

Training and development

Communication

Tools

POS system

Microsoft Office

Video conferencing

Job description

Tailored Brands in Springdale, OH is seeking a motivated retail professional to support the Store Manager in leading the store team to achieve sales, service, and operational objectives. You will coach staff, recruit talent, and help implement programs to improve efficiency and the customer experience.

The role emphasizes teamwork, strict adherence to brand standards, and data-driven decision making to maximize store performance.