Store Lead: Team Coach & Sales Champion

Tailored Brands, Inc.; Upper Arlington (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead in Upper Arlington, OH to partner with the Store Manager in driving sales, service, and operational excellence. You will coach the store team, manage day-to-day operations, and ensure the customer experience aligns with brand standards.

You will lead by example when on duty, participate in staff development, and use store reports to guide decision-making. This role emphasizes teamwork, inclusivity, and achieving performance goals.

Qualifications

• Minimum of 1 year of retail or sales experience.
• Strong organizational and leadership abilities.
• Excellent written and verbal communication skills.
• Proven ability to train and develop teams.

Responsibilities

• Support store manager to achieve sales and service goals.
• Lead by example as acting manager on duty and coach team.
• Assist in recruiting and developing store staff.
• Ensure store operations align with brand standards and procedures.
• Deliver exceptional customer experiences and maintain high NPS.

Skills

Retail experience

Leadership

Customer service

Communication

Organizational skills

Tools

POS System

Microsoft Office

Job description

Tailored Brands, Inc. is seeking a Store Lead in Upper Arlington, OH to partner with the Store Manager in driving sales, service, and operational excellence. You will coach the store team, manage day-to-day operations, and ensure the customer experience aligns with brand standards.

You will lead by example when on duty, participate in staff development, and use store reports to guide decision-making. This role emphasizes teamwork, inclusivity, and achieving performance goals.