Store Team Lead — Retail Growth & Brand Experience

Boston Scally Co.; Boston (MA); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

Boston Scally Company is seeking an Assistant Store Manager for our Waltham location to drive an authentic, high-energy customer experience grounded in Boston Scally’s bold, hardworking spirit.

You will lead by example on the sales floor, coach a team, manage daily operations, and ensure a welcoming, community‑driven store environment where customers feel connected to Boston Scally and proud to wear it.

Qualifikationen

• 1–3 years of retail experience; leadership or keyholder experience preferred
• Strong organizational skills and attention to detail
• Excellent communication skills with the ability to represent the brand authentically
• Ability to multitask and adapt in a fast-paced retail environment
• Passion for streetwear, fashion, and brand storytelling
• Appreciation for Boston culture and the Boston Scally brand
• Bachelor’s degree or equivalent experience preferred

Aufgaben

• Lead by example on the sales floor, delivering exceptional, engaging customer service
• Build strong relationships with customers and foster a sense of community
• Act as a brand ambassador by actively wearing, promoting, and educating customers on products
• Support achievement of sales, conversion, and productivity goals
• Support daily store operations and assume leadership responsibilities in the Store Manager’s absence
• Maintain a clean, organized, and visually compelling store environment
• Assist with scheduling, store coverage, and operational readiness
• Ensure compliance with company policies and procedures
• Execute visual merchandising and floor sets aligned with brand storytelling
• Assist with inventory management, including receiving, restocking, and organization
• Participate in cycle counts, physical inventory, and reconciliations
• Support hiring, onboarding, training, and coaching of store associates
• Help create a positive, collaborative, and performance-driven team culture
• Provide feedback and insights to improve team effectiveness and store performance
• Monitor sales trends and product performance, sharing insights with leadership
• Stay informed on local market trends, competitors, and community opportunities
• Partner with cross-functional teams to support a seamless omnichannel experience

Kenntnisse

Retail experience

Organizational skills

Communication skills

Multitasking

Streetwear passion

Boston culture

Ausbildung

Bachelor's degree or equivalent experience

Jobbeschreibung

Boston Scally Company is seeking an Assistant Store Manager for our Waltham location to drive an authentic, high-energy customer experience grounded in Boston Scally’s bold, hardworking spirit.

You will lead by example on the sales floor, coach a team, manage daily operations, and ensure a welcoming, community‑driven store environment where customers feel connected to Boston Scally and proud to wear it.