Seasonal Retail Associate

Boston Scally Co.; Boston (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Boston Scally is seeking a Seasonal Retail Associate to greet customers on the shop floor during our peak period, October through January, helping them find hats and apparel that fit their Boston vibe. This position emphasizes friendly service, product knowledge, and accurate POS handling.

Hours range from 5 to 20 per week, with potential to transition to permanent roles after the holiday season. Availability on weekends, evenings, and holidays is required in Boston, MA.

Qualifications

• Strong customer service skills and a genuine enjoyment of working with people.
• Ability to learn product details and talk about them with confidence.
• Clear, friendly communication skills.
• Comfort with POS systems and basic technology including Windows and Mac/iOS.
• Dependability and punctuality.
• A collaborative, team-first attitude.
• Weekend availability for holidays and peak times.

Responsibilities

• Deliver friendly, personal service through every part of a customer's visit.
• Approach customers, start conversations, and understand what they need.
• Use product knowledge to make appropriate recommendations.
• Stay current on products, pricing, promotions, and store initiatives.
• Open and close the store as scheduled.
• Keep the store clean, organized, and visually appealing.
• Restock merchandise and assist with shipments and inventory.
• Ring up sales accurately on the POS system.
• Support events, promotions, and other store initiatives.
• Collaborate with the Store Manager to meet sales and service goals.

Skills

Customer service

Product knowledge

Communication

POS systems

Dependability

Team player

Weekend availability

Stamina

Tools

POS software

Job description

Seasonal Retail Associate — Boston Scally

Boston Scally Company grew out of the sarcasm, grit, and humble pride that define Boston, and out of the scally cap, the piece of headwear that has carried that culture for generations. We make quality caps and apparel that represent a blue-collar mentality, for Bostonians and for anyone who gets what that means.

Role Overview

As a Seasonal Retail Associate, you'll be the face of Boston Scally on the shop floor through our busiest time of year, October through January. You'll greet every customer, find out what they're looking for, and help them leave with something they're proud to wear. This is a hands-on role: you'll support the Store Manager and the team in hitting sales goals, keeping the store sharp, and making every visit feel like Boston Scally.

This is a seasonal role, but it doesn't have to end with the holidays. Strong performers may be considered for a permanent position on the team once the holiday season wraps up.

Timeframe: Seasonal, October through January (possibility to transition to permanent after the holiday season)

Hours: 5 to 20 hours per week, based on store needs

You’ll:

• Deliver friendly, personal service through every part of a customer's visit
• Approach customers, start conversations, and get to know what they need
• Use your product knowledge to make recommendations that fit
• Stay current on products, pricing, promotions, and store initiatives
• Help open and close the store as scheduled
• Keep the store clean, organized, and up to visual standards throughout the day
• Restock merchandise and help with shipments and inventory
• Ring up sales accurately and efficiently on the POS system
• Pitch in on special events, promotions, and other store initiatives
• Work with the Store Manager and team to meet sales and service goals
• Bring customer concerns or operational issues to the Store Manager when needed

What We’re Looking For

• Strong customer service skills and a genuine enjoyment of working with people
• The ability to learn product details and talk about them with confidence
• Clear, friendly communication skills
• Comfort with POS systems and basic technology, including Windows and Mac/iOS
• Dependability and punctuality
• A collaborative, team-first attitude
• The ability to stand for up to 8 hours (excluding breaks), use stairs and ladders, and safely lift up to 30 lbs
• Weekend availability is required, along with availability for evenings and holidays as needed through the holiday season

Bonus Points If You…

• Have experience in retail, customer service, hospitality, or a related field
• Are familiar with men's accessories and apparel

Why You’ll Love This Role

• You'll represent a brand built on Boston's culture, in the city that inspired it
• You'll be part of a small, tight-knit store team where your work is noticed
• You'll build real product and sales skills you can carry forward
• No two days are the same, from the sales floor to shipments to special events
• A flexible schedule of 5 to 20 hours a week

Who We Are

Boston Scally is part of The Digital Stronghold, a portfolio of five men's lifestyle and performance brands: Taylor Stitch, The Tie Bar, Boston Scally, Pedal Mafia, and Glade Optics.

Our Values

• Own the outcome
• Move with purpose
• Speak truth, listen fully
• Learn and share
• Drop the ego
• Build for the long haul

Location & Travel

This role is based in-store in Boston, MA. No travel is required.