Store Team Leader: Sales & Service

Staples, Inc.; Hermitage (Mercer County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

Bonus plan eligible

401(k) with company match

Full medical, dental and vision

Associate discounts on in-store and |

Discounts at hundreds of retailers

Career development program

Job summary

Staples, Inc. in the United States is seeking an Assistant Manager to drive sales, services and customer engagement in the store.

You and your team will build relationships that foster loyalty and provide total solutions to meet customer needs, while guiding a positive, inclusive, and collaborative culture. Staples offers full-time hours with generous benefits and career development, plus weekly pay and a comprehensive perk package.

Qualifications

• 2+ years managing a sales team in a retail or services environment.
• Experience coaching a team in a customer-centric, solutions-based setting.
• Ability to engage customers and understand their needs.
• Strong communication, organization, planning and adaptability to changing priorities.
• Review results against business goals and develop plans for growth and improvement.
• Manage conflict in a cooperative manner with integrity.
• Ability to work in a high-paced environment and handle stress.
• Ability to lift/move 10–50 pounds, climb ladders, stand and walk.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure store culture embodies Staples values and community commitment.
• Develop a high-performing team focused on exceptional store experience and consultative selling.
• Coach, train, and role-play to develop the team.
• Attain sales and services goals, profit margins and store operations execution.
• Establish business cadence for sales readiness.
• Provide direction for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as Floor Leader.
• Champion company initiatives and adapt to change and responsibilities.

Skills

Team management

Coaching

Customer engagement

Communication

Organization

Planning

Adaptability

Conflict resolution

Integrity

Resilience

Job description

Staples, Inc. in the United States is seeking an Assistant Manager to drive sales, services and customer engagement in the store.

You and your team will build relationships that foster loyalty and provide total solutions to meet customer needs, while guiding a positive, inclusive, and collaborative culture. Staples offers full-time hours with generous benefits and career development, plus weekly pay and a comprehensive perk package.