Store Team Lead: Elevate Customer Experience & Operations

Lids; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Retirement plan

Employer-paid benefits: disability, AD

Paid Time Off

Employee discount

Career development

Collaborative environment

Early Wage Access

Bonus potential

Job summary

Lids in Baton Rouge is seeking an Assistant Store Manager to lead daily store operations, drive sales, and ensure exceptional customer service. You will work closely with the Store Manager to manage staff, scheduling, visual merchandising, and daily cash handling.

This role emphasizes training, coaching, and maintaining a positive, inclusive team environment while upholding Lids brand standards and policies.

Qualifications

• Demonstrated ability to drive store performance and minimize loss.
• Strong communication skills, both verbal and professional.
• Ability to work independently and supervise others when needed.

Responsibilities

• Act as Manager on Duty for scheduling, customer issues, and coverage.
• Develop and coach store associates through training programs and feedback.
• Lead customer experience initiatives and ensure exceptional service.
• Manage cash handling, POS operations, and till reconciliations.
• Oversee store operations, inventory, pricing, and visual merchandising.
• Recruiting and training of store personnel; enforce company policies.

Skills

Sales results

Interpersonal skills

Autonomy

Job description

Lids in Baton Rouge is seeking an Assistant Store Manager to lead daily store operations, drive sales, and ensure exceptional customer service. You will work closely with the Store Manager to manage staff, scheduling, visual merchandising, and daily cash handling.

This role emphasizes training, coaching, and maintaining a positive, inclusive team environment while upholding Lids brand standards and policies.