Store Team Lead: Customer Experience & Sales Growth

Guess?, LLC.; Merrimack (NH); On-site; USD 42,000 - 64,000; Full time

Job summary

GUESS Factory Merrimack in NH seeks an Assistant Manager to oversee customer experience, lead staff development, and uphold store and stockroom standards on the floor. You will train associates, model selling floor excellence, and drive sales while ensuring policy compliance and payroll expectations.

This role requires a minimum two years of leadership in retail and the ability to stand for long shifts and lift up to 30 pounds.

Qualifications

• Minimum two years of experience driving sales and training a team.
• Proficiency in PC use and detailed report analysis.
• Ability to stand for eight hours and perform heavy lifting up to 30 pounds.

Responsibilities

• Develop staff through training and coaching on product knowledge and selling skills.
• Ensure outstanding customer experience on the sales floor and in the stockroom.
• Meet or exceed profitability goals including payroll, shrink, and conversion.
• Maintain visual merchandising standards and brand directives.
• Communicate effectively and adapt to business needs.

Skills

People development

Leadership

Customer service

Communication skills

Visual merchandising

Team training

Education

High school diploma

Tools

POS systems

Job description

GUESS Factory Merrimack in NH seeks an Assistant Manager to oversee customer experience, lead staff development, and uphold store and stockroom standards on the floor. You will train associates, model selling floor excellence, and drive sales while ensuring policy compliance and payroll expectations.

This role requires a minimum two years of leadership in retail and the ability to stand for long shifts and lift up to 30 pounds.