Assistant Store Manager: Customer Experience & Coaching

Guess?, LLC.; Mesquite (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

GUESS Factory in Mesquite, TX, seeks an Assistant Manager to oversee customer experience, train staff, and uphold store standards on the selling floor and stockroom. You will lead by example on the sales floor and ensure high-quality service across all shifts.

Qualified candidates will have at least two years of sales leadership, PC proficiency, and the ability to lift 30 pounds, stand all day, and coach teams on product knowledge and visual merchandising.

Qualifications

• Two years of experience driving sales and profit and training a team.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting over 30 pounds.
• Ability to stand for eight hours during shifts.

Responsibilities

• Oversee customer experience and store standards on selling floor and stockroom.
• Train and develop staff, providing coaching on product knowledge and selling skills.
• Lead by example on the selling floor to drive sales and customer service quality.
• Maintain visual merchandising, directives, promotions, and store cleanliness.

Skills

People Development

Customer Experience

Visual Merchandising

Communication

Multitasking

Integrity & Respect

Education

High school education or equivalent

Tools

PC Proficiency

Reporting & Analytics

Job description

GUESS Factory in Mesquite, TX, seeks an Assistant Manager to oversee customer experience, train staff, and uphold store standards on the selling floor and stockroom. You will lead by example on the sales floor and ensure high-quality service across all shifts.

Qualified candidates will have at least two years of sales leadership, PC proficiency, and the ability to lift 30 pounds, stand all day, and coach teams on product knowledge and visual merchandising.