Store Team Lead & Customer Experience Coach

The Men's Wearhouse, Inc.; Burnsville (MN); On-site; USD 28,000 - 34,000; Full time

Job summary

The Men's Wearhouse, Inc. in Burnsville, MN is seeking an Assistant Store Manager to partner with the Store Manager in driving sales performance through coaching and creating a high-energy team selling environment.

You will also oversee operational excellence when on duty and help recruit, hire, and train staff to deliver an exceptional customer experience. Success requires a proven track record in retail or sales, strong leadership and communication skills, and the ability to leverage

Qualifications

• Minimum of 2 years of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Partners with Store Manager to lead store staff to achieve sales, service, and operational expectations.
• Ensures staff trained in sales, customer service, and operations per company standards.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively.
• Assists in recruiting store staff and promotes inclusive environment.
• Supports achievement of store business plans including sales, service, operations.
• Develops game plans and follows up on execution to maximize sales.
• Presents opportunities with data and store reports to inform decisions.
• Drives business outreach opportunities and shares leads with leadership.
• Identifies performance opportunities and helps address issues.

Skills

Retail experience

Sales

Leadership

Communication

Active listening

Problem solving

Training & development

Tech literacy

POS system

Organization

Tools

Microsoft Office

Video conferencing

POS System

Job description

The Men's Wearhouse, Inc. in Burnsville, MN is seeking an Assistant Store Manager to partner with the Store Manager in driving sales performance through coaching and creating a high-energy team selling environment.

You will also oversee operational excellence when on duty and help recruit, hire, and train staff to deliver an exceptional customer experience. Success requires a proven track record in retail or sales, strong leadership and communication skills, and the ability to leverage