Store Team Lead

Academy Sports + Outdoors; Cape Girardeau (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht nach engagierten Team Leads, die eine Schlüsselrolle bei der Umsetzung von Projekten und Initiativen spielen. In dieser spannenden Vollzeitposition haben Sie die Möglichkeit, die Zufriedenheit der Kunden zu steigern und die Rentabilität des Unternehmens zu fördern. Wenn Sie leidenschaftlich daran interessiert sind, ein positives Arbeitsumfeld zu schaffen und Teammitglieder zu unterstützen, ist dies die perfekte Gelegenheit für Sie. Bringen Sie Ihre Fähigkeiten im Kundenservice und Ihre Kommunikationsfähigkeiten ein, um das Team zu stärken und zur Erreichung von Verkaufszielen beizutragen.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Erfahrung in der Unterstützung von Menschen und Prozessen zur Förderung operativer Exzellenz.

Responsibilities

• Führen von Teammitgliedern und Umsetzung von Projekten.
• Beeinflussung der Kundenzufriedenheit und Rentabilität des Geschäfts.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Kenntnisse in Bestandssoftware

Microsoft Office

Education

High School Diploma oder GED

Tools

Bestandssoftware

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experience:

• At least two years of relevant work experience required.
• Supporting people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service and communication skills; effective problem-solving abilities.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply understanding to carry out written, oral, or diagrammed instructions.
• Knowledge of inventory software, order processing systems, and Microsoft Office.

Responsibilities:

Please see the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Adequate hearing and vision to perform duties.
• Adherence to work hours, policies, and professional conduct.
• Stand, walk, reach, handle, and lift up to 20 pounds constantly.
• Stooping, crouching, using fingers, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Sitting, climbing, balancing, and lifting 41-60 pounds occasionally.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or other protected categories.