Store Team Lead

Academy Sports + Outdoors; Aiken County (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht Team Leads, die eine Schlüsselrolle bei der Umsetzung von Projekten und Initiativen spielen. Diese Position erfordert hervorragende Kundenservicefähigkeiten und die Fähigkeit, effektiv zu kommunizieren und Probleme zu lösen. In dieser Vollzeitstelle haben Sie die Möglichkeit, einen positiven Einfluss auf die Kundenzufriedenheit und die Rentabilität des Unternehmens zu nehmen. Wenn Sie leidenschaftlich daran interessiert sind, ein motiviertes Team zu führen und operative Exzellenz zu fördern, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Fähigkeit, Sicherheitsregeln und Anweisungen zu lesen und zu befolgen.

Responsibilities

• Leitung von Projekten und Initiativen zur Verbesserung der Kundenzufriedenheit.
• Unterstützung von Menschen und Prozessen zur Erreichung von Verkaufszielen.

Skills

Kundenservicefähigkeiten

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Kenntnisse in Bestandssoftware

Microsoft Office Suite

Education

High School Diploma oder GED

Tools

Bestandssoftware

Bestellverarbeitungssysteme

Microsoft Office Suite

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experience:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem solver and communicator.
• Ability to read, interpret, and follow safety rules, instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense to carry out instructions in written, oral, or diagram form.
• Knowledge of inventory software, order processing systems, and Microsoft Office suite.

Responsibilities:

Please see the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adhere to work hours, policies, procedures, and professional conduct rules.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Occasionally sit, climb, balance, and lift 41-60 pounds.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.