Store Talent Leader: Recruit & Elevate Guest Experience

Altar'd State; Leawood (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Altar’d State in Leawood, KS is seeking a Talent Leader to recruit and motivate a diverse store team, delivering exceptional guest experiences and upholding brand standards.

You will drive full-cycle recruitment, train associates, manage scheduling, and act as brand ambassador while maintaining appearance and professionalism. Join a purpose-driven retailer committed to giving back to communities and building strong teams across 37 states.

Qualifications

• 3-5 years of experience in high-volume retail management.
• Experience building high-performing, diverse teams.
• Deep understanding of store operations and staffing needs.
• Relentless Guest First mentality and infectious energy.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Performs opening and closing procedures to ensure operational readiness and proper shutdown of daily activities.
• Act as a brand ambassador, ensuring all candidates are educated on and meet our specific appearance and professionalism standards.
• Support training effectiveness by coaching team members, tracking completion, gathering feedback, and partnering with leadership to reinforce expectations.
• Lead the full-cycle recruitment process to identify and attract high-caliber candidates who align with our mission and values.
• Conduct professional interviews and develop standardized evaluation tools to ensure a consistent and high-quality selection process.
• Serve as the primary liaison between hiring leaders and candidates, prioritizing open requisitions and managing communication.
• Master the art of scheduling by seamlessly balancing associate availability with the evolving needs of the business; they ensure the right talent is in the right place at the right time to maximize guest engagement and drive peak operational performance.
• Onboard and train team members through company programs that support skills, guest experience, product knowledge, and operational excellence.

Skills

Retail leadership

Staff development

Scheduling

Guest service

Job description

Altar’d State in Leawood, KS is seeking a Talent Leader to recruit and motivate a diverse store team, delivering exceptional guest experiences and upholding brand standards.

You will drive full-cycle recruitment, train associates, manage scheduling, and act as brand ambassador while maintaining appearance and professionalism. Join a purpose-driven retailer committed to giving back to communities and building strong teams across 37 states.