Store Support

The Home Depot; Warrenton (AL); On-site; USD 21,000 - 24,000; Full time

Job summary

The Home Depot in Warrenton, VA is seeking a Store Support Associate to assist with order fulfillment, customer assistance in the lot, and administrative services.

You will interact with customers and vendors, direct shoppers to departments, answer questions about order status, and help with cash handling and program compliance to support store operations.

Qualifications

• Must be able to work cooperatively with colleagues, vendors and customers.
• Demonstrates a high level of integrity at all times.
• Showcases strong time management skills and attention to detail.

Responsibilities

• Assist customers with non-sales tasks and provide order fulfillment support.
• Direct customers to store departments or merchandise and answer order-status questions.
• Interact with customers or vendors as needed and handle basic cash management or program compliance.
• Support store operations to meet business objectives with minimal supervision.

Skills

Customer service

Detail-oriented

Time management

Integrity

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

WARRENTON

State

VA

Job Type

Store Support

Pay Range

$15.50 - $17.50